Please review the information below to ensure your files have been set up correctly. Incorrectly setup files will delay your job and may incur a $35 re-proofing fee or an additional $30 setup fee.

  • File format: We only accept PDF file format in a single-page format, NOT as a spread. Therefore a 12-page booklet should be a single PDF with 12 pages. The order of pages should be the same as the book. For instance, in a 12-page book, page 1 is the front cover and the last page is the back cover while pages 6 and 7 are the center page.
  • Safety zone: You must have a 0.25” clear safety area on all sides that will be cut.
  • Bleed: You must have a 1/8” bleed on all sides.
  • Fonts: Make sure all fonts have been outlined in your artwork so they don't change on the final print. See more.
  • Color setting: Your files must be created in CMYK format; we print in CMYK ONLY. Make sure you set up your artwork or convert to CMYK format before uploading files, this will enable you to view the best color representation on your final printed piece.  See more.
  • Resolution: To have high-quality print, your photos and graphics should have at least a 300 DPI. See more.
  • Small borders: We highly discourage outer borders smaller than 1/8", see more. We cut several stacks of sheets at a time, the slightest imperfection in the cut with jobs with very thin borders becomes obvious and can appear incorrect on the final piece.
  • Rich black ink: If you'd like your final printed piece to have the deepest black color, use the following formula: C=60, M=40, Y=40, K=100. If you leave K=100 it will still be black but not as deep. See more
  • Crossovers: Crossovers are images or elements that are connecting in the center spine from left to right. We do crossover but certain rules must be taken into consideration. Do not put text, faces, or small artwork in the crossover; do not place elements in the crossover where the bindery must be flawless. Try to use larger elements in the crossover so subtle shifts won’t be as obvious.
Based on the selection of product size and additional option attributes, you can view and download the help template for the product.
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