Letter & mail piece setup

You must meet all the requirements below in order to qualify for a free setup for printing jobs. Below applies to letters, snap packs, and digital postcards.

1. File format: To qualify for a free setup you must upload your letter/artwork in PDF format, we no longer accept Ms. Word. Do NOT use commenting tools such as highlighting. All such tools are considered annotations and will not be printed in your job.
2. Fonts: Your fonts must be embedded in your PDF file. Your print job may print with a different font if your fonts are NOT embedded in your supplied artwork.
3. Margins: We do not change your margins. You must have a minimum of 0.25" of clear margin on all four sides for not full-bleed orders or your content in the margin area will not print. If you require printing all the way to the edge of the paper or very close to the edge of the paper then you must choose full-bleed printing.
4. Graphics:  All the graphics such as photos, graphics, letterhead, or signatures must be embedded in your letter.  We can make any adjustments to these elements or insert additional elements at your request for an additional fee. Your graphics must be at least 300 DPI in order to print clearly. Images from the web generally have a lower DPI  and will print poorly and pixelated.
5. Merge fields: The name of your field must be included in <<>> and be positioned exactly where it needs to be printed on your mail piece. We highly recommend using our system field names as shown here in your mail piece. You can have merge fields beyond the first page if your order calls for double-sided printing or a multip-page job.
6. Mailing date on your letter: We will update the mailing date on your letter to the date when the letters are mailed. Only the date located on the top 1/3 of the first page will be updated. The mailing date must be on its own line and can not be within a sentence. If you prefer to use a date other than the mailing date or have a date embedded in a sentence, or have a date beyond the top 1/3 of the first page then you will need to set up your date as a merge field inside the merge code such as <<Date1>> and add this field to your mailing list and populate this field with your desired date.
7. Mailing date for Staggered letters: Each batch of letters will have its own mailing date since each "staggered" batch is printed individually. The dates will be printed as explained in #6 above.

 We do not review your files for any typographic errors, omissions, mistakes, layout issues, or any other types of errors. Make sure all your files are 100% final and accurate prior to uploading. If re-proofing is required due to an error on your part after the proofing process has begun, a re-proofing fee will be charged to re-create a proof.

Example of a letter with merge fields.

(Highlights are not required; they are only there for emphasis)